Choose your billing frequency and data residency
HighSide offers free-trials on select SaaS product offerings. HighSide does not offer free-trials for on-prem deployments, but on-prem plans could be eligible for a discounted POC.
Volume-based discounts are available. For teams greater than 200x users, please contact HighSide's sales team to learn more.
The fastest and easiest payment method is by credit card subscription, managed by our billing panel. ACH payments and wire transfers also available.
HighSide supports USD (default), GBP, and EUR currencies.
Your HighSide team and backend cloud storage/compute can be deployed to our data centers in either the US, UK or EU (or hosted yourself in any location of your choosing for on-premise plans). Pricing may vary based on server location due to different prices incurred by HighSide for resources in different regions.
HighSide is able to deploy single-tenant customers to 30+ regions around the globe. If you are interested in a managed single-tenant deployment, please contact our sales team to learn more.
HighSide reserves the right to assess applicable taxes as required by local law. Depending on location, customers may be charged transaction or VAT taxes when purchasing.
For SaaS customers you can add/remove users at any time and your account will automatically scale up or down. For on-prem users, you will need to purchase additional blocks of user licenses - payment will be prorated to cover the remainder of the current billing period.
Upgrading/downgrading you plan is easy for customers on our SaaS platform. Customers trying to go from SaaS to on-prem/single-tenant, or downgrade from on-prem to SaaS will need to coordinate with HighSide's support team for a migration plan. It may not be possible to port existing data from on-prem to SaaS or SaaS to on-prem. Also, please keep in mind that downgrading could resulting in losing access to certain features, storage space, etc.
You can buy additional storage by upgrading from the "Business" plan to the "Enterprise" plan.
HighSide supports nonprofits and educational institutions in their mission whenever possible. We have officially partnered with nonprofits and charitable organizations in the past and extend the deepest possible discounts on any of our SaaS offerings when and where applicable. Please contact us for more details.
Your subscription can be canceled at any time. It will remain active at its current level through the end of the billing period that you’ve already paid for. HighSide does not offer refunds.